WEST BUSINESS SERVICES ANNOUNCES SALES CENTER EXPANSION WITH 50 TO 80 NEW JOB OPENINGS EXPECTED

Middleton, WI – November 18, 2008 — West Business Services, the nation’s premier provider of sales and account management solutions for Fortune 1000 companies, today announced the expansion of its national Business-to-Business (B2B) Sales Center in Middleton, Wisconsin. The expansion is expected to create 50 to 80 new jobs, adding to West Business Services’ significant presence in Wisconsin, with more than 1,200 employees currently at similar facilities in Appleton and Wausau.

As part of this expansion, West Business Services is now hiring customer sales and customer care representatives to support an expanded contract with a major financial services client. The new employees will serve as a customized inside sales team, skillfully moving through the sales process from lead to close.

We’re proud to be creating new jobs in this time of economic uncertainty, explains life-long Wisconsin resident, Dan Van Daalwyk, vice president of client operations with West Business Services. Clients continue to recognize the value of our services and our ability to meet their complex B2B needs. The Madison area provides the perfect mix of talent, energy, strong education and growth opportunity to help us deliver exceptional support to this Fortune 500 financial services client.

The company has hired 150 employees since opening the Middleton location in January 2008. The national B2B Sales Center is near Greenway Station in the Wisconsin Trade Center, which offers lifestyle benefits such as an on-site fitness center and a healthy foods-oriented cafeteria.

West Business Services provides an exciting work environment and a comprehensive benefits package, including competitive base pay plus bonuses. The positions at the Middleton B2B Sales Center offer excellent career path opportunities as West Business Services continues to grow

The planned job opportunities are ideal for candidates with a strong sales background, especially B2B inside sales, and a strong desire to provide extraordinary customer service to B2B clients. These representatives will be part of a dedicated team of inside sales professionals who exclusively represent West Business Services’ client. Applications can be submitted through www.westbusinessservices.jobs http://www.westbusinessservices.jobs/ and phone calls will be taken at 608-836-1260.

About West Business Services

West Business Services is a leading provider of business-to-business sales and account management solutions. Our customized solutions help some of the world’s premier companies drive incremental sales, increase market share and strengthen relationships with their customers. We combine our extensive sales experience and superior business methods with advanced technology to deliver an integrated suite of customized solutions that includes lead management, sole territory coverage, team selling and account management. We support every client with a dedicated team of inside sales professionals who exclusively represent our client’s business. West Business Services is a subsidiary of West Corporation, a leading provider of outsourced communication. For more information call 1-888-873-6000 or visit www.westbusinessservices.com http://www.westbusinessservices.com/ .

About West Corporation

West Corporation is a leading provider of outsourced communication solutions to many of the world’s largest companies, organizations and government agencies. West helps its clients communicate effectively, maximize the value of their customer relationships and drive greater profitability from every interaction. The company’s integrated suite of customized solutions includes customer acquisition, customer care, automated customer contact solutions, business-to-business sales and account management solutions, emergency communications, conferencing and accounts receivable management services. Founded in 1986 and headquartered in Omaha, Nebraska, West has a team of 39,000 employees based in North America, Europe and Asia. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com http://www.west.com/ .

Contact: Shelli Ryan

APR, Fellow PRSA Ad Hoc Communication Resources, LLC (For West Corporation)

Phone: 702.567.1115

email: [email protected]

Websites: www.westbusinessservices.jobs http://www.westbusinessservices.jobs/

www.westbusinessservices.com http://www.westbusinessservices.com/

www.west.com http://www.west.com/

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