Managing Employee Talent in Outsourcing Focus of the 2009 IAOP Global Human Capital Forum

Leadership Seminar Explores Latest HR Issues in Outsourcing for Companies and Individuals

/EIN News/ POUGHKEEPSIE, N.Y., July 30, 2009 – The critical issue of managing employee talent in outsourcing will be the focus of the 2009 IAOP Global Human Capital Forum, an in-depth one-day executive seminar for companies and individuals exploring the latest human resources (HR) issues in outsourcing.

Produced by the International Association of Outsourcing Professionals(R) (IAOP(R)) as part of its Outsourcing Leadership Series, the event on “Managing the Talent Portfolio of Outsourcing” will take place on Sept. 22, at the Marriott Chicago Downtown.

“In today’s environment, managing an outsourcing talent portfolio has never been more important,” said IAOP Chairman Michael Corbett. “Outsourcing providers and customers alike must have the right mix of employees with the skills, professional expertise and knowledge needed to meet their goals in these changing economic times.”

The seminar is the only one of its kind in the industry with three educational tracks focused on talent management for the organization, individual and through HR outsourcing. Highlights include:

Ø The organization track will examine managing employee talent within and across the global business ecosystem and share lessons from companies who are doing it best.

Ø The track for individuals will explore such impo rtant issues as professional certification, salaries and needed skills to enable workers to effectively compete and advance their careers in outsourcing.

Ø The HR outsourcing segment of the program will discuss how outsourcing can help companies around the world spend more time building and leveraging talent and less time administering HR services.

Among the world-class speakers are: Lori Blackman, president of DNL Global; Julia Santos, Certified Outsourcing Professional (COP), worldwide strategic outsourcing, Johnson & Joh nson Group of Consumer Companies; Mary Finch, executive director, outsourcing HR, Accenture; Chris Disher, COP, president, Chris Disher Associates; John Hindle, vice president, Human Resources Outsourcing Association (HROA); and Cynthia DeFidelto, principal, Towers Perrin.

Speakers also will discuss the results of IAOP’s Outsourcing Professional Salary Survey, the final part of its Outsourcing Career Mapping Initiative, and its new OperatorEvaluator s tandardized Web-based aptitude test to improve workforce productivity in global outsourcing.

For registration information and advance registration benefits, contact the registration desk at +1.845. 452.0600, extension 110, or register online at

About IAOP

The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit

Media Contact:

Kimberly L. Maneeley

+1.845.452.0600 ext.104

kim[email protected]