July 19th Syracuse, N.Y. — It was not very long ago that finding quality computer support meant a trip to the repair shop. Now there are more convenient options: online and onsite computer support. Online support is available by phone or Internet 24/7, while with onsite support, a technician will come right to your home or business.
RESCUECOM compares your computer support options to help you decide which is best for you.
Online computer support has many benefits. Most importantly, it is cost effective. With online support, a technician connects to your computer from a distant location, and operates it as if he or she was in the room. There is no travel involved for you, your computer, or the computer support technician, which saves you time and money. No travel means that online support also allows for faster response times. Rescuecom computer repair technicians are equipped with a full array of tools, allowing them to diagnose and most types of problems quickly and correctly.
There are times though when onsite computer support may be a better choice. While online support can fix most problems, there are some situations that call for a more hands on approach. Hardware problems can be detected by online support, but replacing it would require onsite assistance. If your issue is with an Internet connection or a network problem, online support may also take more time than onsite support to get you connected.
Onsite computer support can provide solutions to all computer problems, regardless of their nature. Onsite computer support can fix hardware or software problems, help with installation of networks or devices, and troubleshoot performance issues. Best of all, with RESCUECOM’s onsite service, we can be onsite within an hour to get your technology back up and running fast and flawlessly.
The choice between onsite and online support depends, in large part, on your problem. Regardless of which you choose, RESCUECOM’s computer support technicians will provide fast and flawless service 24/7 to meet your every computer support need.
RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, and computer repair, visit http://www.rescuecom.com or call 1-800-RESCUE-PC.
For More Information, Contact:
Josh Kaplan, President of RESCUECOM